Ways to Navigate the Fast-Changing Digital-Marketing Landscape

The rising popularity of social shopping and transformation of consumer behavior have made adaptable digital-marketing strategies essential than ever before.

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July 15, 2021 5 min read

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In life, change is the only constant thing. Some changes happen naturally as things evolve. In some cases, extraordinary intervening factors radically alter, accelerate  or even derail the status quo. Covid-19 turned out to be such an intervening factor, and the changes that have unfolded in the digital-marketing space since early 2020 are a testament to that.  

In the last year and a half, we now have seen the digital-marketing landscape shift somewhat unexpectedly. The guidelines of the trend didn’t change as much as accelerate, however the changes that did occur have left both businesses and digital-marketing experts scratching their heads as to why their previously genius strategies seem to leave much to be desired.  

The clearest effect of the pandemic on consumer behavior was the rapid abandonment of brick-and-mortar shops for ecommerce platforms. This probably didn’t just take anyone by surprise when you consider the medical regulations that came along with the pandemic. Besides, commerce had already been trending that way for the last decade or more. If anything, Covid-19 only helped us get to a place where ecommerce can comfortably be referred to as the norm.

The social-shopping phenomenon has only grown stronger 

The rapid shift towards ecommerce has not been the only real trend that marketers have had to deal with; social shopping can be another one that we were still trying to get the hang of before the pandemic hit. In an era where one tweet can start a trend that ends a person’s career, social shopping is really a phenomenon  that marketers and businesses alike can only ignore at their own peril.  

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With the rise in e commerce purchases since late 2019 and the increased time that lockdowns afforded social-media users to be on line, the social-shopping phenomenon has only grown stronger. In the last year, businesses have scrambled to establish stronger  presences on social networking in order to  “contribute to the conversation about their brand. ”  Whatever people say about you in front of you could be said to be criticism or advice, but when it is said in your absence, it could devolve into  back-biting, which is detrimental, more often than not. Exactly the same is true of conversations about a brand.  

Related:   Why you need to Bet On the Future of  Ecommerce

From executing regular Twitter searches to finding mentions to conducting frequent Google searches of their brands with words like “review” and “scam, ”  brands have found innovative ways to locate every conversation about them on the web, which gives them an opportunity to offer relevant input.   The undergirding principle is to keep your customers as the focus of your social-media engagement .  

The changes that we have seen in consumer behavior in the last year . 5 have altered a lot of the stuff that seasoned marketers considered to be proven knowledge. For instance, there were certain hours of the day that were considered peak times to publish  social-media-marketing posts. There were also certain content tones, words  and styles that were genius, direct  or considered “real”  prior to the pandemic that are  now seen as insensitive and harsh in light of  changing social attitudes;   increased social-justice outcries and calls for stemming climate change have shifted the prevailing conversation.  

Consumer habits and preferences have transformed

Additionally, medical brands have had to steer far from using images and videos of sick people to drive home their marketing agenda and have had to pivot to showing the consequence of their strategies:   happy and healthy people. It is because people are exasperated by the virus  and its toll on their psychology.

The fact is that a lot has changed, and marketers continue to be trying hard to figure out the extent to which habits and preferences have transformed. One thing is clear:   We can no longer depend on data that we have relied on before.   We have to generate and utilize new data.

Related:   The way the Crisis Is Changing  Consumer Behavior, and How Entrepreneurs Can Act on It

Businesses need tools to help them adapt faster 

The requirement for  new data has  been responsible for the rise of many digital-marketing agencies that adopted a data-based approach before the pandemic. In a fast-changing landscape, businesses need tools that help them adapt faster so they don't have to learn from their failures. This has also led to an increased use of machine-learning and marketing-strategy automation.

The utilization of algorithms and scripts to test and analyze a campaign’s success with as little human intervention as possible and the ability to adjust or even create algorithms mid-campaign to reflect the needs of the campaign have  risen to the fore.  

The abilities these new tools possess to tweak elements like color, words  and targeted demographics based on the algorithm’s accumulated data are what businesses are hungry for  inside a post-Covid digital-marketing landscape . The tools are  also shooting data-focused marketing companies to the top.  

Related:   Robots Get it done Better: Why  Automation  Is Good for Business

The marriage between new data and automation would create an ideal circumstance for startups to thrive in 2021, but it is  yet to be seen how many will  use the available tools and how many will stumble forward. The ability to adapt to change is enshrined in the human DNA.   Covid-19 might have brought one too many changes, but it's time to settle down  and re-learn everything we knew. Certainly, the future looks much brighter than anything we have ever experienced before.    

Author: admin

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